Applying for a Computer
After you have read and understood all the information in the Before you Apply page and the What we Provide page, you can start your application for a computer. There are two ways to begin the process, you can call our Customer Service number, or fill out the application on this page. Either way will get you in touch with our Service Team, who will help make sure we know all of your needs, and get you into our system to receive a computer. The computers we ship are all donated, so you will get the system that is available when our Volunteers begin to build yours.
There is a processing fee for the computers we ship, $110 for a desktop, and $130 for a laptop, plus extra fees for any add-ons requested. This payment is required to place your order. We accept payments over the phone via debit or credit cards or you can mail us a check or money order. After payment, please allow 2-3 weeks for delivery via "Free Matter for the Blind", through USPS.
Unfortunately at this time we do not ship to international locations.
Due to USPS holiday restrictions, all orders completed after Thanksgiving may not be shipped until after Christmas. We apologize for the inconvenience.
Application over the phone
Your first option is to call us and give us the information required over the phone. The Service Team works Monday through Friday, 9am to 7pm CST to take live calls, but if they are not available you can leave a voicemail and they will call you back.
Please leave the following information in your voicemail so our team has the best opportunity to help you quickly and accurately:
Full name, SSI status, type of computer preferred, callback number and email address.
The turn around time for a call is within 1-2 days.
Computers for the Blind Customer Service
Your second option is to submit the application through our website. Fill out the following application and it will be sent to our Customer Service Team who will call back within 1-2 days. Please fill out all of the fields so our team can help you quickly and accurately.
Your Conversation with Us
When you call us, our Customer Service Team will get all the important information from you, and give you any information that you need. Feel free to ask any questions that you may have. If you did not speak to one of our Team Members today, don't worry! They will contact you quickly.
During the call you will be instructed on the cost of your system and how to submit payment. We can process your Debit or Credit card over the phone, or we will let you know how to send payment to us.
Once this application process is complete, and your payment received, your order will be added to our Build List and a Volunteer will get your computer ready. Please allow 2-3 weeks for delivery.